Performance Indicators
Objective 1 - To prepare and implement in-service training programs.
Performance Indicator
1.1. In-service training directive
1.2. Feedback reports and minutes (questionnaires, etc.) after the in-service training implemented
1.3. Number of in-service training
1.4.Number of people participating in in-service training
Objective 2 - To prepare and implement the Giresun University Personnel Reward Directive.
Performance Indicator
2.1. Personnel reward directive
2.2. Number of awards given to personnel
Objective 3 - To ensure that information, documents, and relevant legislation on workflow processes are accessible on the university web page and to be accountable for the appropriateness of the transactions carried out.
Performance Indicator
3.1. Number of workflows developed and implemented
3.2. Number of job descriptions developed and implemented
3. 3. Number of forms developed and implemented
Objective 4 - To develop and improve stakeholder feedback channels.
Performance Indicator
4.1. Establishing a unit to evaluate requests, complaints, and suggestions from stakeholders
4.2. Determining the necessary procedures and principles for the evaluation of requests, complaints, and suggestions from stakeholders
4.3. Number of requests, suggestions, and complaints resolved
Objective 5 - To be quality-oriented in all administrative processes
Performance Indicator
5.1. Number of annual evaluation meetings in each unit with a focus on Quality Management System
5.2. Meeting evaluation and improvement reports
